How We Helped SF DHL Supply Chain China

Deliver Results to their Customer

Low Productivity

The warehouse used paper-based cart picking methods with manual sorting. Low levels of automation made it impossible to keep up with growing volume. The large warehouse area meant unproductive travel time for workers was long and tedious.
High Error Rate

With many SKUs and a large network of stores, the paper-based method led to frequent errors. A lack of digitalization made error discovery slow resulting in significant financial losses.
High Labor Costs

Seasonal peaks meant that many temporary workers were hired annually, resulting in high recruitment costs. Training time was high due to complicated processes for picking, checking, and sorting.
Low Degree of Automation

An intensifying competitive landscape, low levels of efficiency, and a high error rate made the need for digitalization more serious.

Reduced Unproductive Walking

SF DHL Supply Chain China deployed a fleet of 20 Flex 300-S AMRs with custom-built racking to work alongside their order pickers and sorters. Using AMRs allows pickers and sorters to reduce unproductive walking and maximize picking and sorting efficiency.
Consolidated Workflows

Instead of separating sorting into its own area of the warehouse, SF DHL can save valuable warehouse space and increase sorting accuracy by absorbing sorting into the picking process.
No Infrastructure Needed

Deploying ForwardX AMRs is straightforward. No expensive infrastructure is required so no downtime occurs and AMRs can be up-and-running within weeks.