Privacy Policy

We Take Our Privacy Seriously

ForwardX Privacy Policy - General Terms

At ForwardX (the "Company," “ForwardX,” "us," "we," or "our"), we recognize that many visitors to our site and customers of our product are concerned about how we treat any information that they may provide to us. Since we respect the privacy of our customers, we have established this Privacy Policy.

We are providing you with this Privacy Policy to inform you of the kinds of information we may gather during your visit to the ForwardX site (“our Site"), through your use of the ForwardX product (“our Product”), why we gather customer information, what we use the information for, under what circumstances we may disclose such information, and how you can instruct us to limit the use of that information. We may update our Privacy Policy from time to time, so you should review it periodically.

By using our Site, or purchasing our Product, you consent to the collection and use of information by us in accordance with the terms of this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on our Site so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. By continuing to use our Site and/or our App after notice is given, you will have consented to our use of your information in this different manner.

This Privacy Policy does not apply to personal information collected from you offline or to third-party web sites to which our Site or our Product may link. Your use of our Site and our Product are subject to this Privacy Policy. Please read this Privacy Policy before using our Site or our Product or submitting personal information to us. Note: You must be 18 years old or older to use our services.

What types of information does ForwardX collect?

Personal Information You Submit on Our Site: ForwardX collects personal information that you enter into data fields on our Site. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for ForwardX programs, contact ForwardX customer service, or respond to ForwardX surveys. We may retain e-mail or other communications you send to ForwardX in order to process your inquiries, respond to your requests and improve our services. To protect your privacy, you should not provide ForwardX with any information that is not specifically requested.

Passive Collection of Information Collected on Our Site: Our Site may collect information about your visit without you actively submitting such information. This information may include, for example, your browser type and language, your operating system, your Internet Protocol (IP) address, the URLs of sites you visited before and after visiting our Site, the web search that landed you on our Site, and web pages and advertisements you view and links you click on within our Site. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser also automatically transmits to our Site some of this information, such as the URL of the website you just visited and the browser version your computer is operating. To protect against fraud and other misconduct, we may collect information about your interaction with our Site, which may contain account identifying information which only ForwardX can decode.

How does ForwardX use personal information that I have provided?

ForwardX uses the personal information you provide for the following purposes: Providing you with a medium for viewing our product offerings, including the display of customized content; Responding to your requests and inquiries, informing you of special surveys, offers, and promotions, and otherwise communicating with you; Research and analysis to maintain, protect and improve our products and services; System administration to ensure that our Site, our Product and our services function as intended; Developing new products and services; and Offering additional services and functionality for your ForwardX products. ForwardX may combine personal information that you provide to us with other personal information collected by our Site, our Product, your ForwardX product, our offline records, or records provided by third parties.

ForwardX processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services.

We may direct additional communications, including e-mail, to registered customers that we deem may be of interest to them. To be removed from future ForwardX e-mail campaigns, or to change the frequency or extent of which you receive email communication from us, you can directly unsubscribe from our emails or contact our customer support.

What choices do I have about how ForwardX collects and uses my personal information?

You may always limit the amount and type of personal information that ForwardX receives about you by choosing not to enter any personal information into forms or data fields on our Site. Some of our services can only be provided to you if you provide us with appropriate personal information.

In addition, parts of our Site may ask whether you wish to opt into or opt out of contact lists for offers, promotions and additional services that may be of interest to you. If these offers, promotions or services do not interest you, then you have the ability to opt out of receiving them.


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Tel: +1 (844)452-FWDX //+86 010-52780030
US: 2570 North First Street, Suite 200, San Jose, CA 95131
HQ: #2601, Bldg C, Shijikemao Plaza, Haidian Dist, Beijing

Copyright © 2018 FORWARDX ROBOTICS, Inc. All rights reserved.

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