ForwardX Helps DHL Deliver Results to FMCG Customer
Reduced Error Rate
by 90%
Increased Productivity
by 200%
Reduced Error Rate
Increased Productivity
Reduced Labor Costs
Top 3 Global 3PL Provider
Serves China’s biggest
coffee provider
Shunyi Warehouse
Beijing, China
Customer Pain Points
Low Productivity
The warehouse used paper-based cart picking methods with manual sorting. Low levels of automation made it impossible to keep up with growing volume. The large warehouse area meant unproductive travel time for workers was long and tedious.
High error rate
With many SKUs and a large network of stores, the paper-based method led to frequent errors. A lack of digitalization made error discovery slow resulting in significant financial losses.
High Labor Costs
Seasonal peaks meant that many temporary workers were hired annually, resulting in high recruitment costs. Training time was high due to complicated processes for picking, checking, and sorting.
Low Degree of Automation
An intensifying competitive landscape, low levels of efficiency, and a high error rate made the need for digitalization more serious.
Solution Implemented
Flex Standard+Triple Deck
SKUs Picked
800–1000
1
2
3
4
1
Picking Area
2
Extended Picking Area
3
AMR Sorting Area
4
AMR Picking Area
Warehouse Area
11000 sqm
Workflows Automated
PickingSorting
1
2
3
4
1
Picking Area
2
Extended Picking Area
3
AMR Sorting Area
4
AMR Picking Area
Solution Implemented
Flex Standard+Triple Deck
SKUs Picked
800–1000
Warehouse Area
11000 sqm
Workflows Automated
PickingSorting
