133%
UPH INCREASE
90%
ERROR RATE REDUCTION
400%
WAREHOUSE CAPACITY INCREASE DURING PEAK HOLIDAYS
70,000
SQ FT WAREHOUSE
Pain Points
- Rising Recruitment & Training Costs
- Fluctuating Seasonal Demand
- High Error Rate
- High Consumer Expectations
The Solution
JD.com and ForwardX came together to create a solution that consisted of ForwardX Max AMRs and f(x) Fleet Manager. The deployment took just one week and after immediate results, expansion took just 3 days. f(x) Fleet Manager connected to JD.com’s existing warehouse management and control systems, making the transition smooth for warehouse employees.