1. The Online Purchase and Order Confirmation

Once you select products on an e-commerce platform and complete your order, the details—like product SKUs, quantities, and delivery information—are sent to the retailer’s centralized order management system (OMS). The OMS then transfers this data to the warehouse management system (WMS), setting the wheels in motion for fulfillment.

2. Order Processing at the Warehouse

Once the WMS receives the order data, it coordinates all activities within the warehouse. ForwardX’s cutting-edge automation solutions integrate seamlessly with the WMS to maximize operational efficiency. Here’s how it all unfolds:

• Product Identification: ForwardX’s Autonomous Mobile Robots (AMRs) use advanced navigation systems and laser sensors to precisely locate the ordered items within the warehouse. Upon arrival, the AMR stops directly in front of the target product. Warehouse workers then pick up the items, place them on the AMR, and scan them for confirmation. Once verified, the AMR resumes its pre-programmed route, ensuring optimal efficiency and accuracy in the warehouse.
• Obstacle Detection & Safety: These AMRs are equipped with robust obstacle recognition systems that help them navigate safely through high-traffic warehouse environments. They can detect other robots, human workers, and obstacles in three dimensions. If anything is detected in their path, the AMR will pause its journey until the space is clear, ensuring smooth and safe operations.
• Autonomous Charging: When an AMR’s battery runs low, it automatically navigates to the nearest charging station, docks itself, and recharges without any human intervention. Once charged, it returns to its duties, fully powered to continue its tasks.
• Automated Transportation: After picking all the designated products, the AMR autonomously transports them to the packing station, speeding up the process and ensuring items are prepared for shipping in no time.

3.Packing & Quality Check

After picking, the products are sent to the packing station where:

• Scanning: Items are scanned for verification to ensure accuracy.
• Packing: The products are securely packed, labeled with shipping information, and prepared for delivery.

4.Handover to Delivery Partners

Once packed, the order is handed over to courier services or logistics partners. At this stage:

• Real-Time Tracking: A tracking system is activated, allowing customers to monitor the journey of their package with complete transparency.

5.The Last Mile: Delivery to Your Doorstep

Finally, the package embarks on its last leg—delivering from the local distribution center to your doorstep. This crucial final stage ensures the completion of the entire shopping experience, supported by advanced logistics systems that ensure the fastest and most reliable delivery.

Imagine receiving your order the very same day—perhaps even in just two hours! The secrets behind these lightning-fast logistics are now revealed, showcasing the speed and reliability that can transform how you shop. It’s all made possible by the precision of automated systems, designed to give you an unprecedented level of convenience.